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Splunk Professional Services

At VIRTUAL SYS TECHNOLOGIES, we specialize in providing tailored Splunk Professional Services to help businesses harness the power of their data. Whether you’re implementing IT Service Intelligence (ITSI) for service monitoring, optimizing your Security Information and Event Management (SIEM) solution, or setting up advanced Dashboarding, Alerts, and Reporting, we offer comprehensive services to help you achieve operational efficiency, security, and data-driven decision-making.

Why choose us

Certified Experts

Our team of Splunk-certified consultants brings years of experience to ensure your environment is optimized for success.

Tailored Solutions

We customize solutions to align with your business goals, ensuring maximum return on investment.

Comprehensive Support

From initial deployment to ongoing optimization, we provide full-service support at every stage of your Splunk journey.

Our Services

Splunk IT Service Intelligence (ITSI)

  • Real-Time Service Monitoring: Track the health of your IT services with live health scores and performance metrics.
  • Predictive Analytics: Use machine learning to forecast service disruptions and prevent issues before they occur.
  • Service Dependencies and Event Correlation: Quickly identify the root cause of service issues by correlating events across multiple services.
  • Custom Glass Tables: Build interactive dashboards to visualize service health, dependencies, and critical paths in real-time.
  • KPI Configuration and Tuning: Set up and optimize KPIs to reflect your business objectives and ensure service reliability.

Splunk Security Information and Event Management (SIEM)

  • Advanced Threat Detection: Detect and mitigate security risks using Splunk's real-time analytics and threat intelligence.
  • Incident Response Automation: Implement automated workflows to speed up incident detection, investigation, and resolution.
  • Custom Alerts & Dashboards: Create custom security alerts and dashboards to monitor and analyze threats effectively.
  • Compliance Reporting: Meet regulatory requirements (such as GDPR, HIPAA, PCI-DSS) with built-in or custom compliance reports.
  • Threat Intelligence Integration: Enrich security data with external threat feeds to enhance detection and response capabilities.

Custom Dashboards, Alerts, and Reporting

  • Real-Time Dashboards: Build interactive, intuitive dashboards that provide clear, real-time insights into business and IT operations.
  • Automated Alerts: Configure automated alerts for critical events, such as security breaches, service disruptions, and performance issues.
  • Custom Reports: Design automated, detailed reports for executive summaries, compliance audits, and operational analysis.
  • Dashboard Optimization: Train your teams to use, customize, and optimize dashboards and reports for maximum impact.

Big Data Analytics

  • Massive Data Ingestion: Process and analyze large volumes of structured and unstructured data from a variety of sources.
  • Real-Time Analytics: Extract actionable insights from big data through real-time analysis and visualization.
  • Predictive Analytics: Leverage machine learning to uncover trends and patterns in big data for proactive decision-making.
  • Custom Data Models: Build and deploy custom data models tailored to your specific business requirements.

Log Management

  • Centralized Log Aggregation: Collect, index, and analyze logs from all your systems in a centralized platform for improved monitoring and troubleshooting.
  • Log Search and Correlation: Easily search and correlate logs to quickly identify and resolve issues.
  • Log Retention & Compliance: Ensure compliance with regulatory requirements by managing log retention, auditing, and reporting.
  • Automated Log Alerts: Set up alerts for specific log events, such as errors or unusual activities, to detect issues early.

Event Management

  • Real-Time Event Correlation: Correlate events from multiple sources to quickly identify incidents and understand their impact.
  • Noise Reduction: Minimize unnecessary alerts with intelligent filtering and event deduplication.
  • Incident Prioritization: Prioritize events based on their severity and business impact for faster resolution.
  • Event Visualization: Build dynamic, real-time event dashboards that help teams track and manage incidents more efficiently.

ITSM Integration

  • Seamless Workflow Integration: Integrate Splunk with ITSM tools like ServiceNow and Jira to streamline incident, problem, and change management workflows.
  • Automated Incident Creation: Automatically create incidents in your ITSM system based on Splunk alerts, ensuring timely resolution.
  • Real-Time Synchronization: Keep data in sync between Splunk and ITSM platforms for real-time insights and accurate incident tracking.
  • Comprehensive Reporting: Merge insights from Splunk and ITSM tools to generate holistic reports for performance monitoring and auditing.

Training and Knowledge Transfer

  • Hands-on Training: Train your teams on the best practices for using Splunk ITSI, SIEM, dashboards, log/event management, and ITSM integration.
  • Empowerment for Self-Sufficiency: Provide comprehensive documentation and knowledge transfer to ensure your team can manage and optimize Splunk independently.
  • Ongoing Support: Offer ongoing support and guidance to ensure long-term success with Splunk.
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